HOW LONG WILL MY ORDER TAKE // WHEN WILL MY ORDER SHIP?
All prints are made to order. Allow up to 4 - 6 weeks processing time from date of purchase until your unframed print ships. You will receive an email with a tracking number once your shipping label is created. It will be dropped off at USPS within 1-2 business days after receiving that email.
All framed prints are assembled to order. Most frames get one last coat of paint before assembly & also require a special size print order. Allow up to 6 weeks of processing time from date of purchase until your framed art piece is ready to ship.
6-8 weeks for the gold ornate handmade frame.
Pins//Candles (if ordered alone) will be shipped within in 1-2 weeks. If you ordered with a print/ framed print, it will be shipped with the print / framed print, so again, allow up to 6 weeks processing time. If you prefer them to be shipped sooner, just send me an email!
WHY DOES IT TAKE 4-6 WEEKS?
The quality of my prints are really nice! They come on matte fine art paper & get shipped to me from Michigan before I ship them out to you. I have to put in large quantity orders to keep prices down in my shop. If I ordered one print at a time, I would have to charge significantly more per print and I prefer to keep my art affordable!
Also, when you pay with anything other than PayPal, your money does NOT come to me immediately. It takes the system about a week or so to process payments so the money from your order doesn't even show up in my accounts until about 1-1.5 weeks after you pay which also slows the process.
Thanks for your patience and understanding! All wait times are approximate estimations and I do not guarantee arrival by ANY specific date.
That being said 98% of the time I get orders out within the estimated time frame. If I'm running a little behind I'll typically send an email out to let you know!
If you’re ordering for a gift I recommend ordering far in advance or message me and I’ll do what I can to accommodate your order as long as it’s within the 4-6 weeks time. It always helps for you to make me aware & I'm usually willing to help, you just have to ask! :)
CAN I GET A REFUND?
No. Everything is made to order. I will not provide any refunds exchanges or cancellations after 24 hours of you making a purchase. This is stated in all of my listings, including the item you purchased. No exceptions.
Make sure you review all the photos and read the description on the listing to ensure you are familiar with what you are purchasing. All prints come UNFRAMED unless otherwise stated in the title/ description.
My frames are almost always second hand and hand painted. There is always a chance for small imperfections, I try and make the super obvious ones known in photos so it can't be missed.